Terms & Conditions

Welcome to Lucent Threads!

By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully. If you do not agree to these terms, you should not use this website.

1. Acceptance of Terms

By using our site, you affirm that you are at least 18 years old or visiting the site under the supervision of a parent or guardian. If you are accessing the site on behalf of a business, you represent that you have the authority to bind that business to these Terms.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the site after any changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

3. Product Information

We strive to provide accurate product descriptions and pricing. However, we do not guarantee that the information on the site is error-free, complete, or current. In the event of a pricing error or product misrepresentation, we reserve the right to cancel or refuse any orders placed for that product.

4. Orders and Payment

4.1 Order Acceptance

Your order is an offer to purchase a product. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in the product description, or pricing. We will send you an email confirmation upon receipt of your order.

4.2 Payment

We accept various payment methods including credit cards, debit cards, and other electronic payment systems. By submitting payment, you represent that you are authorized to use the payment method. You agree to provide accurate and complete payment information.

5. Shipping and Delivery

We aim to process and ship orders promptly. Shipping costs will be calculated at checkout based on your location and the weight of your order. Delivery times may vary based on location and other factors. We are not liable for delays caused by shipping carriers or unforeseen circumstances.

6. Return Policy

6.1 Eligibility

You may return products within 30 days of receipt for a full refund, provided they are in their original packaging and unused. Certain items, such as personalized or custom products, may not be eligible for return.

6.2 Return Process

To initiate a return, please contact us at lucentthreads.in@gmail.com. We will provide instructions for returning your product. You are responsible for the return shipping costs unless the item is defective or we made an error in your order.

6.3 Refunds

Once we receive your returned item, we will process your refund within 10 business days. Refunds will be issued to the original payment method.

7. Intellectual Property

All content on this site, including text, graphics, logos, and images, is the property of Lucent Threads or its affiliates and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

8. User Conduct

When using our site, you agree not to:

• Violate any laws or regulations
• Impersonate any person or entity
• Transmit any harmful or malicious software
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the site
• Post or transmit any content that is defamatory, obscene, or otherwise objectionable

9. Limitation of Liability

To the fullest extent permitted by law, Lucent Threads will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the site or the products purchased. This includes, but is not limited to, damages for loss of profits, goodwill, or other intangible losses.

10. Disclaimer of Warranties

Our products are provided as is without any warranties of any kind. We do not guarantee that the products will meet your expectations or that the website will be uninterrupted or error-free. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Andhra Pradesh, India. Any disputes arising out of or related to these Terms shall be resolved in the courts located in Piduguralla, Palnadu District, Andhra Pradesh, India.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

13. Indemnification

You agree to indemnify, defend, and hold harmless Lucent Threads, its affiliates, officers, directors, and employees from any claims, liabilities, damages, losses, or expenses arising out of your use of the site, your violation of these Terms, or your infringement of any intellectual property or other rights.

14. Privacy Policy

Your use of our site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information. By using our site, you consent to the collection and use of your information as outlined in our Privacy Policy.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: lucentthreads.in@gmail.com
Address: sai nagar 7th line, Kandukur, sri potti sriramulu Nellore, Andhra Pradesh-523105

16. Entire Agreement

These Terms constitute the entire agreement between you and Lucent Threads regarding your use of the site and supersede any prior agreements or understandings.

17. Force Majeure

Lucent Threads shall not be liable for any failure to perform its obligations under these Terms if such failure results from any cause beyond Lucent Threads' reasonable control, including, but not limited to, mechanical, electronic, or communications failure or degradation.

18. Termination

We reserve the right to terminate or suspend your access to the site at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the site, us, or third parties, or for any other reason.